Privacy Policy
This Privacy Policy explains how Dexair collects, uses, and protects information when you visit our website or use our services. This is a general draft template and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [Insert Date]
1. Who We Are
Dexair ("we", "us", "our") provides AI-powered data analysis and decision optimisation services. This policy applies to information collected through our website, forms, and any related services we offer.
2. Scope of This Policy
This policy covers personal data we process as a data controller in connection with our website and services. It does not cover third-party websites or services that may be linked from our site, which maintain their own privacy practices.
3. Information We Collect
We aim to collect only the information necessary to provide and improve our services. The categories below describe the types of data that may be collected.
Information You Provide Directly
This includes information you submit through contact forms, lead forms, or email correspondence, such as your name, email address, phone number, company name, and any details you choose to share regarding your enquiry or business needs.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring URLs, and timestamps. This information is typically collected through cookies, log files, or similar technologies.
Information From Third Parties
We may receive limited information about you from third-party services, such as analytics providers or business partners, where this is relevant to delivering or improving our services.
4. How We Use Your Information
- To respond to enquiries submitted through contact or lead forms.
- To provide, operate, and maintain our website and services.
- To communicate with you about your requests, questions, or our services.
- To improve our website functionality, content, and user experience.
- To comply with legal obligations and enforce our terms where necessary.
- To detect, prevent, and address technical issues, fraud, or misuse.
5. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we generally rely on one or more of the following:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose, such as submitting a contact form.
Legitimate Interests
Where processing is necessary for our legitimate business interests, such as improving our website or responding to enquiries, provided this does not override your rights.
Legal Obligation
Where we are required to process personal data to comply with a legal or regulatory obligation.
6. How We Share Information
We do not sell personal data. We may share information in the following limited circumstances:
- With service providers who perform functions on our behalf, such as website hosting, email delivery, or analytics, under appropriate confidentiality and data protection obligations.
- Where required by law, regulation, legal process, or governmental request.
- To protect the rights, property, or safety of Dexair, our users, or others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.
7. Cookies and Similar Technologies
Our website may use cookies and similar tracking technologies to operate correctly, remember preferences, and understand how visitors interact with our site. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features. Where required by applicable law, we will seek your consent before placing non-essential cookies.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including complying with legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the data and the purpose of processing.
9. Data Security
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
If personal data is transferred to countries outside your own jurisdiction, we aim to ensure that appropriate safeguards are in place in accordance with applicable data protection law, such as standard contractual clauses or equivalent mechanisms, where required.
11. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, which may include the right to:
Access & Portability
Request access to the personal data we hold about you and receive a copy in a portable format where applicable.
Correction & Deletion
Request correction of inaccurate data or deletion of personal data, subject to certain legal exceptions.
Objection & Restriction
Object to or request restriction of certain processing activities, and withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.
12. Children's Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal data.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page. This document is a general template and should be reviewed to ensure it accurately reflects Dexair's actual data practices and complies with applicable law.